About
Action Service has been operating in Roanoke, VA since 1984, and today the company focuses exclusively on the service and repair of Generac air-cooled standby generators — a narrow specialization that translates into deep, repeatable expertise for property managers and facility teams who depend on backup power continuity. The company offers a structured annual preventive maintenance program at a flat rate of $275, covering a comprehensive 25-plus-point inspection protocol. Service tasks include oil and filter changes using Mobil 1 5W-30, spark plug inspection and gapping, air cleaner service, battery CCA load testing, fuel pressure verification for both natural gas and LP systems, firmware updates for EVO control panels, valve adjustment for rough-running units, transfer switch inspection, and a full operational test to confirm automatic transfer and proper voltage output near 240V at 60 Hz. For facility managers responsible for buildings in the Roanoke metro — whether office complexes, multifamily properties, retail centers, or light industrial sites — this level of systematic generator maintenance directly reduces the risk of a standby unit failing to start during a grid outage. Action Service documents all work on an installed maintenance tag, resets maintenance indicators, and clears fault warnings before leaving the site. Property managers overseeing Generac air-cooled generator assets should note that Action Service no longer performs generator installations or general electrical work; the team's sole focus is keeping existing Generac units running reliably. Contact Matt directly at 540-497-4214 to schedule annual service or to address an active generator fault in the Roanoke, VA area.
